1. Returns
- You can return most products within 14 days of receiving your order.
- To be eligible for a return, products must be unused, in original packaging, and in good condition.
- Some products, like perishable foods (rice, spices, tea), cannot be returned for safety reasons.
2. Refunds
- Once we receive your returned product and inspect it, we will notify you by email.
- If approved, your refund will be processed within 7 business days to your original payment method.
3. Shipping Costs for Returns
- You are responsible for return shipping costs, unless the item was damaged or defective on arrival.
4. Contact Us
- For any return or refund request, please contact us at:
Email: info@indianshopdresden.de
Phone: +49 351 84169026